



Please go to the PandaVPN official website pandavpnpro.com/download and download the macOS installer. Once the download is complete, open the installer file and follow the prompts to complete the installation.
After installation is complete, open PandaVPN, log in to your account, choose a server, and connect to start using it.
If PandaVPN cannot be used properly after installation on Mac, please troubleshoot as follows:
If it still does not work, restart your Mac, then try changing the server or switching the protocol and reconnect.
Open the PandaVPN macOS client, go to Settings or the protocol-related page, select an available protocol, and reconnect.
If you’re not sure which protocol to choose, we recommend using Smart Mode(智能模式). If the connection is unstable or slow, you can switch to another protocol and try again.
Open the PandaVPN macOS client and click Online Feedback in the left menu.
In the feedback window, enter the issue you are experiencing, then click or check Send Log at the bottom. If needed, you can also add a screenshot of the issue, then click Send.
When contacting the support team, please also provide your macOS version, PandaVPN version, the time the issue occurred, and an error screenshot. Please do not send sensitive information such as passwords, verification codes, or bank cards.
Command-line tools in Mac Terminal may not automatically follow the PandaVPN client proxy. If you need Terminal to use a proxy, you can use the following methods:
Note:
If the Mac client is using Secure VPN, OpenVPN, or WireGuard mode, additional settings are usually not required. If it is using Smart Mode or Encrypted Proxy mode, some Terminal commands may need separate local proxy configuration.